Terms & Conditions

By accessing Help One Foundation, submitting online donations, signing up as a blood donor, or volunteering for humanitarian activities, you acknowledge and agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using this website or submitting personal information.

• Voluntary Contributions: Donors knowingly and willingly contribute legitimate funds toward specific humanitarian initiatives or general charity funds.
• Designated Fund Allocation: Contributions designated for a specific cause (e.g. medical aid, street animal feeding, orphan care, winter relief) are spent accordingly. In emergency crisis situations, the organization may allocate general funds to the highest priority relief need.
• Transaction Authentication: Following donation transfer, donors must submit accurate mobile banking (bKash/Nagad/Rocket) or bank transaction details (TrxID).
• Tracking Code: Each submitted transaction produces a unique tracking code (e.g., TRK-XXXXXXXX) verifiable at any time on our Track Donation page.

In the rare instance of an erroneous technical duplicate charge (Duplicate Transaction) or excess deduction, please notify us within 7 working days with payment confirmation receipts. Our finance team will review the claim and issue an appropriate resolution.

• Strictly Free of Cost: The Help One Foundation Blood Bank acts purely as a humanitarian bridge connecting donors and patients. Charging or paying any fees for blood donation is strictly unlawful.
• Voluntary Donors: Blood donors must ensure they are in sound health and volunteer freely without any financial inducement or coercion.
• Truthful Patient Details: Those requesting emergency blood must provide genuine patient credentials, hospital location, and verifiable clinical needs.

• No volunteer or member is permitted to collect charitable donations into personal bank or mobile money accounts without central authorization.
• Volunteers must maintain strict impartiality without discrimination based on religion, gender, caste, race, or socio-economic background.
• Any conduct detrimental to public safety, organizational integrity, or humanitarian standards will result in immediate termination of association.